Refund policy

Return & Refund Policy – RAKZON

7-Day Return Policy

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unused, unworn, with tags, and in its original packaging. You must also provide the receipt or proof of purchase.

To start a return, please contact us at rackzon333@gmail.com within 7 days of delivery.

If your return is approved, we will send you a return shipping label and instructions on how and where to send your package. Items sent back without prior approval will not be accepted.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and resolve it promptly.